Thank you for choosing Mudra Traders & Training Institute ("Institute," "we," "us," or "our"). This Refund Policy outlines our guidelines regarding refunds for the courses and services offered by the Institute.
By enrolling in our courses or using our services, you agree to the terms of this Refund Policy. Please take the time to review this document carefully.
Refund requests must be submitted in writing to info@mudratraders.com within 5 days from the date of course enrollment.
1.2 Eligibility CriteriaRefunds are generally considered under the following circumstances:
Course Cancellation: If Mudra Traders & Training Institute cancels a course, you are entitled to a full refund of the course fee.
Technical Issues: In case of technical issues preventing access to the course content, we will assess and consider a refund.
Dissatisfaction: If you are dissatisfied with the course, you may be eligible for a refund within a reasonable period, subject to a review of your concerns.
Once a course has been completed or a certain percentage of the course content has been accessed, no refund will be provided.
2.2 Violation of TermsNo refund will be granted if it is determined that the participant has violated the terms and conditions of the Institute.
To initiate a refund request, please send an email to info@mudratraders.com with details about your enrollment and the reason for your refund request.
3.2 Review and ProcessingOur team will review your request and, if eligible, initiate the refund process. Refunds will be processed using the original payment method, and a processing fee 15% of the paid amount will be deducted from the amount to be refunded.
3.3 TimeframePlease allow 15 days for the processing of your refund.
If you have any questions or concerns about this Refund Policy, please contact us at info@mudratraders.com.
Thank you for choosing Mudra Traders & Training Institute. We are committed to providing quality courses and services, and we appreciate your understanding of our refund policies.